1) on average, every employee wastes 3 hours a week on conflict (multiply this time by the hourly wage to determine the direct cost to the business);
2) managers waste an estimated 8 to 16 hours per week on workplace conflict;
3) up to half of all voluntary turnover may be directly associated with workplace conflict; and
4) between legal and other fees, the cost to the business may well exceed more than $100,000 per employment dispute.
"Unresolved workplace conflicts represent the largest reducible costs to an organization"*
Is your business or organization
conflict competent? Conflict competence requires the ability to manage anxiety and make deliberate choices to address differences constructively and productively.
Offering your employees a confidential, external, non-adversarial process through agree2agree can be the difference between resolving conflict and the risk of costly litigation. More importantly, providing this option indicates that you value your employees and are dedicated to maintaining a healthy workplace culture.
According to Daniel Pink, author of the New York Times Bestseller, DRiVE, three things motivate people: autonomy, mastery, and purpose. Every respectful and successful workplace offers these motivations for its employees. Do you?
Resolving Conflict in
Debra Healy is an accredited leadership coach, providing confidential, collaborative coaching for employees whose effectiveness is being negatively impacted for reasons that may involve interpersonal skills.
agree2agree - Healy Conflict Management Services offers a variety of creative ways to effectively address organizational conflict.
agree2agree - Healy Conflict Management Services provides strategies to reduce risk associated with interpersonal conflict
agree2agree - Healy Conflict Management Services carefully assesses your organization's needs to recommend appropriate conflict resolution strategies.
“The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw
Healy Conflict Management Services
“The single biggest problem in communication is the illusion that it has taken place.” - George Bernard Shaw
*Freres, M. (2013). Financial costs of workplace conflict. Journal Of The International Ombudsman Association, 6(2), 83.